Fatal error or white screen of death
The site goes blank, or shows a raw PHP error instead of your homepage. Usually a plugin update, a memory limit, or a theme function that broke on the current PHP version.
WordPress bug fixed properly — not just patched over.
Fatal errors, white screens, broken plugins, features that quietly stopped working. I find the actual cause and fix it, usually within 24–48 hours, without touching anything that already works.
Fatal errors, white screens, broken plugins, features that quietly stopped working — I find the actual cause and fix it, without touching anything that already works. Most single bugs are diagnosed and fixed within 24–48 hours.
Why did my WordPress site suddenly break?
One day it works, the next it’s a blank white page or a wall of red PHP text — nothing changed on your end, but something clearly did on the site’s. WordPress runs core, your theme and every active plugin as one PHP process, and it only takes one of them shifting under the others to bring the whole thing down.
WHAT USUALLY CAUSES IT
- A plugin or theme updated automatically and now conflicts with something else active on the site
- The site outgrew its PHP memory limit, or moved to a PHP version a plugin was never tested against
- A custom code snippet or child theme edit has a syntax error the last person to touch it did not catch
- Two plugins are hooking into the same function and colliding
- The database has a corrupted table, a failed migration, or an option value a plugin cannot read
- A server-side limit — timeout, disk space, file permissions — is quietly blocking something from running
SIGNS YOU NEED THIS
A plugin update broke something
It worked yesterday. Today a form, a slider, or the checkout does not. I roll back what needs rolling back and check the rest of the plugin stack for the same conflict.
A feature quietly stopped working
No error message, it just does not do the thing anymore — a contact form that stopped sending, a menu that will not open, a shortcode showing raw text.
Database or PHP errors filling the log
Deprecated function warnings, slow queries, memory exhaustion. Not always visible to a visitor yet, but the kind of thing that becomes a fatal error the next time a plugin updates.
What I deliver
- A written diagnosis before I touch anything, covering what broke and why
- The fix applied at the root cause, not a workaround that resurfaces next month
- Tested on a staging copy first, so the live site is never the test environment
- No unnecessary rebuilds; if a small fix solves it, that is what you get
- A compatibility check across your active plugins and PHP version
- A short written note on what caused it, for your records
- A monitoring window after the fix to confirm it holds
TECHNOLOGY I USE
- WordPress
- PHP
- MySQL
- Query Monitor
- WP-CLI
- Git
- Elementor
- WooCommerce
How a bug fix runs
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Diagnose what broke
A screenshot, an error message, or just “the checkout stopped working” is enough to start. Access to the site, or a chance to reproduce it, tells me the rest.
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Check the actual error log
The PHP error log and debug.log get read before I touch anything — the exact error text usually points straight at the file and line that failed, rather than me guessing.
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Identify the root cause
Plugins and theme functions get isolated one at a time on a staging copy until the actual conflict is confirmed, not just the symptom that made it visible.
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Take a safe backup
A full backup and a staging clone are taken before any change is made, so there is always a working version to fall back to.
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Apply the fix
The fix targets the confirmed cause — a version pin, a corrected function, a config change — not a workaround that just hides the symptom.
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Test the affected functionality
The specific thing that broke gets tested directly, along with anything nearby that shares the same code path, since a fix that breaks something else is not a fix.
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Check mobile and responsive behavior
The fix gets checked on a phone-sized viewport too, since a PHP-level fix can still leave a layout issue behind on smaller screens.
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Verify performance and security
A quick check that the fix has not introduced a new slow query, an exposed error, or debug output left visible to visitors.
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Final quality check and handover
Deployed to live, re-tested there directly, and followed by a short written note on what caused it and a monitoring window to confirm it holds.
Who you’re working with
Ashekur Rahman
Diagnosing and fixing WordPress bugs has been a recurring part of eleven years in web development — enough to recognize most fatal errors and plugin conflicts on sight, and to know the difference between a quick patch and a fix that actually holds.
- Based in
- Bangladesh, worldwide clients
- Experience
- 11 years in web development
- Rating
- 5.0 — every Upwork contract
- Response time
- Within one working day
Questions I get asked
What counts as a WordPress bug fix?
Anything that is not working the way it should — a fatal error, a white screen, a plugin conflict, a form that stopped submitting, a layout that broke after an update. If it used to work and now does not, it is a bug fix.
How fast can you fix it?
Most single bugs are diagnosed and fixed within 24–48 hours once I have access. Genuinely urgent issues (site fully down, checkout broken) get priority — say so when you reach out.
Do you need admin access to my site?
WordPress admin access is enough for most fixes. For server-level issues (PHP version, memory limits) I will also need hosting or FTP/SFTP access.
What if the bug is caused by a premium or nulled plugin?
I will tell you honestly if that is the cause. I can usually still fix it, but a nulled or unsupported plugin is a recurring risk I will flag rather than quietly work around.
Do you fix white screen of death and fatal errors specifically?
Yes — it is one of the most common reasons people contact me. Nine times out of ten it is a PHP version conflict, a memory limit, or a plugin that updated badly.
Is there a fixed price for a bug fix?
Small, well-defined bugs are usually quoted as a fixed price once I have seen the error. Larger or unclear issues start with a paid diagnostic so neither of us is guessing at scope.
Can you make sure it does not happen again?
Where the cause is systemic — outdated plugins, no staging environment, no backups — I will say so, and can set up ongoing maintenance so the same class of bug does not keep resurfacing.
Can you fix a specific PHP error message or error code?
Yes — paste the exact error text, or a screenshot of it, when you reach out. The exact wording usually points straight at the file or function that is failing, often before I have even logged in.
Free diagnostic guides
- WordPress White Screen of Death
- “There Has Been a Critical Error”
- WordPress 500 Internal Server Error
- WordPress Plugin Conflict
- WordPress Broke After an Update
- WordPress Theme Conflict
- Can’t Log Into WordPress Admin
- “Allowed Memory Size Exhausted”
Available for new projects
NEXT STEP
Send me the error, and let’s get it fixed.
Based in Dhaka, Bangladesh, working with clients worldwide. Describe the project and where it is stuck — every serious enquiry gets a reply within one working day.
ALSO WORTH READING